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A description of how multiple Mail User Agents (MUAs) should handle the generation of MDNs in an Internet Message Access Protocol (IMAP4) environment is provided in RFC 3503. A non-standard but widely used way to request return receipts is with the "Return-Receipt-To:" (RRT) field in the e-mail header, with the email return address specified ...
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In the United States, various abuses using the return process allegedly cost retailers more than $9 billion annually. [9] One common practice is the use of the system in order to "borrow" the merchandise at no charge. The customer who engages in this practice purchases the item for temporary use, then returns it when finished.
A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...
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