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Jerome H. Peleaux was the creator and tester of the program for GM. Former logo of GM Certified Service, then GM Goodwrench. The Mr. Goodwrench program, as originally conceived, required each dealer to adhere to a set of service delivery standards: requiring high levels of factory training, parts on hand, and service department amenities.
Genuine Parts Company (GPC) is an American company engaged in the distribution of automotive replacement parts, industrial replacement parts, office products and electrical/electronic materials. GPC serves numerous customers from more than 2,600 operations around the world, and has approximately 48,000 employees. [ 1 ]
GM Components Holdings is an automotive components producer and distributor based in the United States. It is a subsidiary of General Motors . GMCH was created in 2009 as a result of the bankruptcy filings of both Delphi Corporation and General Motors.
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Lansing Redistribution Center (formerly, Lansing Service Parts Operation) is a General Motors automobile parts warehouse located in Delta charter Township, Michigan at West Mount Hope Highway and Lansing Road along GTW-operated railway.
Warranty claims are important for consumers because they help mitigate the cost of repairs due to manufacturing defects or other covered issues. [4] For manufacturers, managing warranty claims efficiently is crucial for customer satisfaction and maintaining brand reputation. [citation needed] Filing an automotive warranty claims can be very ...
The National Automotive Parts Association (NAPA, also known as NAPA Auto Parts), is an American retailers' cooperative distributing automotive replacement parts, accessories, and service items throughout North America. Established in 1925, NAPA is a division of Atlanta-based Genuine Parts Company.
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