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  2. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    Eight Disciplines Methodology (8D) is a method or model developed at Ford Motor Company used to approach and to resolve problems, typically employed by quality engineers or other professionals. Focused on product and process improvement, its purpose is to identify, correct, and eliminate recurring problems. [ 1 ]

  3. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  4. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    In those cases where problems are not immediately resolved and complaints are filed, a company's complaint handling procedures are also likely to affect customer's ultimate evaluation of product and service quality. Some of these variables reflect differing personal standards of acceptable service, while others can be measured quite objectively.

  5. How to spot debt collection scams: 8 signs to watch out for

    www.aol.com/finance/spot-debt-collection-scams-6...

    Check your credit report for the debt. AnnualCreditReport.com allows you to obtain a free credit report from each major consumer reporting company weekly. Claim your reports online, then review ...

  6. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  7. Provide feedback for AOL.com - AOL Help

    help.aol.com/articles/provide-feedback-for-aol-com

    If someone’s posting or spamming comments that contain racial slurs, vulgarity or anything inappropriate, please use the report feature that’s available in the comment system. To report a comment: 1. Go to the comment you are reporting. 2. Select the Drop-Down Arrow on the far right-hand corner of the text-box. 3. Click report.

  8. American Customer Satisfaction Index - Wikipedia

    en.wikipedia.org/wiki/American_Customer...

    Respondents are screened to ensure inclusion of actual customers of a wide range of business-to-consumer products and services, including durable goods, services, non-durable goods, local government services, federal government services, and so forth. Customer satisfaction (ACSI) scores are released monthly throughout each calendar year.

  9. U.S. Consumer Product Safety Commission - Wikipedia

    en.wikipedia.org/wiki/U.S._Consumer_Product...

    Old logo (1972-2018) The United States Consumer Product Safety Commission (USCPSC, CPSC, or commission) is an independent agency of the United States government.The CPSC seeks to promote the safety of consumer products by addressing "unreasonable risks" of injury (through coordinating recalls, evaluating products that are the subject of consumer complaints or industry reports, etc ...