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In most situations, you'll be able to easily fix or resolve the issue that's preventing you from creating an account. This wizard will provide you with common troubleshooting steps and solutions to help resolve your particular issue.
If you're currently on a work, public, school, or shared computer, use a home computer or other device that isn't shared. Such computers may be configured to connect through proxy filtering servers or contain software that may interfere with your ability to load and view the required forms and images on the account creation page. [notes 2]
Before requesting an account, it is important for you to know that the request an account process is severely backlogged at this time. If you submit a request today, you can expect a response from a member of the team regarding the approval or decline of your account request in approximately 6 months on average.
If the similar account is inactive, has not been used in a very long time, and has made very few edits, the account creation team can override the automatic filter to create your account. See this section of the account creation request processing guide for more information regarding how this is determined.
If you have trouble during the process, College Board offers several resources that can help. For example, it offers an online tutorial that is free to use. It also offers live help over the phone ...
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Being unable to create an account for yourself is typically due to: Having trouble or being unable to see or complete the required CAPTCHA image verification step.; Choosing a username that is too similar to an existing username (in these cases, an account creator can approve the creation of similar usernames if certain criteria are met).
Don't worry! In most cases, you do not need to use the request an account process (ACC) to have an account created for you! This wizard will help you determine if this process is the best solution in your situation.