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The bad guys don’t need a ton of information to get into your account—you’d be amazed at what hackers can do with just your cell phone number—so it’s up to you to make the process as ...
Make your contact list aware of the situation – While it may not be the easiest conversation, people in your circle should know your information has been hacked. If you have their information on ...
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
While we continuously monitor for suspicious activity, you also play an important role in keeping your account secure by following safe online practices. Learn how you're notified and what to do to secure it from government-backed actors or hackers.