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The main reason for doing this is that if one of your accounts is hacked, there’s no way to know for sure if others have been as well. Resetting your passwords will help prevent additional risks ...
Let's get you into your account Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address +1.
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This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
The "helper" colleague authenticates with the password reset application and vouches for user's identity. [9] [10] In this scenario, the problem changes from one of authenticating the user who forgot the password to one of understanding which users should have the ability to vouch for which other users.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.