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  2. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  3. Empty Mailbox in AOL Mail

    help.aol.com/articles/empty-mailbox-in-aol-mail

    An inactive mailbox can be recovered by signing in to it. This action only reclaims the email address, not the original contents of the mailbox. Custom mailbox settings created before an account became inactive need to be created again. *Subject to storage limits, spam and email abuse policies and future changes in the storage policy.

  4. Access old mail and address book contacts with an inactive ...

    help.aol.com/articles/what-happens-to-my-email...

    6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the File menu in the upper left corner of the screen. 9. Click Save 10. Enter a file name and select a format (text or HTML). 11. Click Save.

  5. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/spam-folder-missing-emails...

    Many email services also offer filters (and advanced filters) that let you search the messages in your spam folder by sender, date, attachment and more. Second, look for a box next to each email ...

  6. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked. If you notice these signs, you may also end up having problems with sending or composing mail.

  7. Find missing Address Book contacts in AOL Desktop Gold

    help.aol.com/articles/find-missing-address-book...

    Once signed in, check your Address book Contacts. If you see your contacts here, sign out of Desktop Gold and sign back in. If the problems persist, refer to the solution below. 3. Uninstall and reinstall Desktop Gold - Review our help article to uninstall and reinstall Desktop Gold.

  8. Spam and Trash folders are regularly deleted in AOL Mail

    help.aol.com/articles/spam-and-trash-folders-are...

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.

  9. Create, delete, or rename folders in AOL Mail - AOL Help

    help.aol.com/articles/create-delete-or-rename...

    1. Mouse over the folder you want to add a subfolder to. 2. Click the Folder Options icon . 3. Select Create subfolder. 4. Enter a new subfolder name. 5. Click the Save icon.