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As a marketing strategy the new line introduced all-inclusive fares including gratuities, beverages, port charges, travel insurance, and some complimentary shore excursions. [3] As about 80 percent of Silversea's customers were expected to come from North America, the line established a sales office in Fort Lauderdale, Florida.
There were also reports that cruise passengers had complained of being stranded, either aboard the ships or at intermediate destinations. After ceasing operations for several weeks, the company planned to relaunch cruises on its fleet of ships, starting with s/v Legacy on November 3, 2007 followed by the other ships in the spring of 2008. (On ...
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
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