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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window • Open a new email by clicking the Write button on the toolbar.

  4. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being unresponsive. • Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome

  5. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV. We can ...

  6. Locate your browser version - AOL Help

    help.aol.com/articles/how-do-i-find-the-version...

    If not, you can update to the latest version to make sure everything runs the way it's supposed to. • Find out what version of Edge you're using • Find out what version of Safari you're using • Find out what version of Firefox you're using • Find out what version of Chrome you're using

  7. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

  8. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. AOL 24x7 Live Support Plus w/ LastPass Premium & Tech Help ...

    www.aol.com/products/tech-support/live-support-plus

    Web Browser Extensions: Operating Systems - Windows 7 or later, Mac OS X 10.7 (Lion) or later, Linux, Chrome OS Web Browsers - Internet Explorer 11 or later (Note: Enhanced Protected Mode is not ...