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2. Fix problems signing into your AOL account - AOL Help

   help.aol.com/articles/help-signing-in

   Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one: Clear your browser's cookies. Quit and then restart your browser. Use a different supported web browser. Try signing into a different sign-in page, like our Aol.com sign-in page or the AOL Mail sign-in page.

3. Fix problems signing in to AOL Mail

   help.aol.com/articles/fix-problems-signing-in-to...

   If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

4. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:

5. AOL

   login.aol.com/forgot

   Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

6. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

7. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Edge • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated.

8. Account Management - AOL Help

   help.aol.com/products/my-account

   If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.

9. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL Mail again.