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  2. Enter a locate request now online to have your underground utilities marked. or Dial 811 or 1-800-632-4949. Open Monday thru Friday 7:00 am to 7:00 pm. REQUEST A LOCATE. Have utilities located for a single address, residence or business using. Single Address Ticket. CHECK YOUR STATUS. Check the status of your.

  3. Single Address Ticket – North Carolina 811

    nc811.org/single-address-ticket

    The new and improved, self-sufficient Single Address Ticket application for the excavation community. The improved application will allow for IMMEDIATE processing and delivery of the excavation/demolition notice. No more waiting for NC811 to view and process the notice on your behalf.

  4. Access Update Lite. UPDATE A LOCATE REQUEST VIA SMARTPHONE, TABLET OR COMPUTER, DAY OR NIGHT. SIMPLE TO USE, WEB-BASED, NOTHING TO INSTALL. HAVE YOUR LOCATE INFO READY. Provide the locate request number needing to be updated. Provide the name of the person making the Update Request.

  5. Remote Ticket Entry – North Carolina 811

    nc811.org/remote-ticket-entry

    Remote Ticket Entry is a FREE service provided by NC811 which allows the professional excavator to electronically process locate requests from their location through the use of a computer or smart device with an internet connection. Locate requests submitted via RTE can be processed 24 hours a day, 7 days a week, 365 days a year.

  6. Welcome to the new NC811 website – North Carolina 811

    nc811.org/welcome-to-the-new-nc811-website

    Welcome to the new NC811 website. December 5th, 2020. The previous North Carolina 811 website went live over 7 years ago and many things have changed on the web during that time. The old site was what’s known as split site. One version for desktop computers and one for mobile devices.

  7. Frequently Asked Questions – North Carolina 811

    nc811.org/frequently-asked-questions

    North Carolina 811 will notify you of the status of your locate thru our system via the email you provided when you contacted 811. You can also check the status from our website or app at nc811.org/positive-response by entering in your ticket number.

  8. The 811 Process – North Carolina 811

    nc811.org/safe-digging-process

    Explore the 811 process in a detailed, step-by-step fashion using this interactive presentation on Google Slides. 811 Process Google Slide. Single Address Ticket and Remote Ticket Entry gives you the ability to create your own locate request online. Positive Response assists you in checking the status of your locate.

  9. Member Services – North Carolina 811

    nc811.org/member-services

    Your one stop shop for membership in 811. The Member Services department handles the data for each member, as well as updating the mapping utilized by Ticket Entry and Remote Ticket Entry. This database consists of Place, Grids/Gridlets and Polygons.

  10. North Carolina 811, a non-profit organization funded by its member facilities, collects excavation information from anyone involved in excavation activities, including contractors, utilities, and homeowners.

  11. Positive Response – North Carolina 811

    nc811.org/positive-response

    CHECK THE STATUS OF A LOCATE REQUEST VIA TELEPHONE. Dial 1-877-632-5050. Press #1 to obtain the results of a locate request. Enter the locate request number followed by the # sign. Use the number 1 for the letter A. Use the number 2 for the letter C. A response will be given for each member utility.