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Get answers to your medical questions from the comfort of your own home.
If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your MyChart help desk at 1-(800)-231-6899 to help you regain access to your MyChart account.
Enter your activation code as it appears on your enrollment letter or After Visit Summary®. Your code is not case sensitive. Please enter your medical record number. Enter your date of birth in the format shown, using 4 digits for the year.
Follow these steps to sign up for a MyChart account. Enter your personal information. Verify your identity. Choose a username and password. If you have any questions, please contact us at 1-(800)-231-6899.
Log in to your MyChart account! Sign up for MyChart Want to save your credit card or bank account for next time? You can also learn more about your bill, sign up for a payment plan, and review your payment history.
If you do not remember any of this information, you will have to contact your MyChart help desk at 1-(800)-231-6899 to help you regain access to your MyChart account. New to MyChart? Sign up online
Recover Your MyChart Username. If the information you submitted matched a MyChart account in our records, your username has been sent to the email address on file.
If you are a parent calling to obtain a copy of your child's COVID-19 result, please call (315) 464-7813 or (315) 464-7832. You can also send an email to releases@upstate.edu. Technical questions about MyChart? Call the Help Desk at 1-(800)-231-6899
If you do not currently have an active Upstate MyChart Account or you are a patient new to Upstate Medical Unversity, please click here to schedule an appointment for a COVID test. Manage Your Appointments
This is the page for scheduling at the 800 Water Street COVID Testing Clinic. This is the COVID testing location used for the general public. If you need to schedule at a different location, please return to the previous page and select the correct link for scheduling. Thank you.