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SupportYourApp is a global company that outsources customer and technical support services for tech companies. [1] [2] The company offers support in various languages for industries such as SaaS, fintech, e-commerce, cybersecurity, hardware, healthcare, and software development.
Zendesk, Inc. is an American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007. Zendesk raised about $86 million in venture capital investments before going public in 2014. [2]
Pulseway, previously Mobile PC Monitor, is a mobile-first IT management software designed and developed by MMSOFT Design Limited. [1] Pulseway’s solution is delivered in a software as a service (SaaS) model and remotely monitors and manages Windows, Linux, and OS X systems including any application using the monitoring API.
Zammad was founded by Martin Edenhofer, who was formerly involved in the development of OTRS. [4]The project asks for active participation in the development. [5] The source code is free software according to the AGPL-3.0-only license [6] and available via git.
Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a software product developed by Atlassian that allows bug tracking, issue tracking and agile project management.Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.
Within the Internet email system, a message transfer agent (MTA), [1] mail transfer agent, [2] or mail relay is software that transfers electronic mail messages from one computer to another using the Simple Mail Transfer Protocol. [3]
Masabi Ltd. is a British technology company that develops and markets fare collection services for public transport systems. The company offers mobile ticketing apps, smart cards, and other fare media for electronic fare collection, allowing users to buy tickets by app, on the web, at kiosks, and retail locations, and allowing tickets to be read by an electronic reader or scanned by a rail ...
Slack is a cloud-based team communication platform developed by Slack Technologies, which has been owned by Salesforce since 2020. Slack uses a freemium model.Slack is primarily offered as a business-to-business service, with its userbase being predominantly team-based businesses while its functionalities are focused primarily on business administration and communication.