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2. Human resource management system - Wikipedia

   en.wikipedia.org/wiki/Human_resource_management...

   A human resources management system (HRMS), also human resources information system (HRIS) or human capital management (HCM) system, is a form of human resources (HR) software that combines a number of systems and processes to ensure the easy management of human resources, business processes and data. Human resources software is used by ...

3. List of professional designations in the United States

   en.wikipedia.org/wiki/List_of_professional...

   Associate Professional in Human Resources: aPHR Professional in Human Resources: PHR Professional in Human Resources – California PHRca Senior Professional in Human Resources: SPHR Global Professional in Human Resources: GPHR Certified Employee Benefits Specialist: CEBS Group Benefits Associate: GBA Compensation Management Specialist: CMS

4. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

5. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

6. Analytics - Wikipedia

   en.wikipedia.org/wiki/Analytics

   It is a subset of data analytics, which takes multiple data analysis processes to focus on why an event happened and what may happen in the future based on the previous data. [9] [unreliable source?] Data analytics is used to formulate larger organizational decisions. [citation needed] Data analytics is a multidisciplinary field. There is ...

7. Job analysis - Wikipedia

   en.wikipedia.org/wiki/Job_analysis

   Job analysis (also known as work analysis [1]) is a family of procedures to identify the content of a job in terms of the activities it involves in addition to the attributes or requirements necessary to perform those activities.