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  2. Information technology - Wikipedia

    en.wikipedia.org/wiki/Information_technology

    An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system — including all hardware, software, and peripheral equipment — operated by a limited group of IT users, and an IT project usually refers to the commissioning and implementation of an IT ...

  3. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    Business Process Framework (eTOM) is a process framework for telecommunications service providers. COBIT (Control Objectives for Information and Related Technologies) is an IT Governance framework that specifies control objectives, metrics and maturity models. Recent versions have aligned the naming of select control objectives to established ...

  4. Information technology management - Wikipedia

    en.wikipedia.org/wiki/Information_technology...

    Historically, one set of resources was dedicated to one particular computing technology, business application or line of business, and managed in a silo-like fashion. [4] These resources supported a single set of requirements and processes, and couldn't easily be optimized or reconfigured to support actual demand. [5]

  5. Outline of information technology - Wikipedia

    en.wikipedia.org/wiki/Outline_of_information...

    The following outline is provided as an overview of and topical guide to information technology: . Information technology (IT) – microelectronics based combination of computing and telecommunications technology to treat information, including in the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information.

  6. Data processing - Wikipedia

    en.wikipedia.org/wiki/Data_processing

    The term data processing has mostly been subsumed by the more general term information technology (IT). [5] The older term "data processing" is suggestive of older technologies. For example, in 1996 the Data Processing Management Association (DPMA) changed its name to the Association of Information Technology Professionals. Nevertheless, the ...

  7. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL describes best practices, including processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It is designed to allow organizations to establish a baseline and can be used to demonstrate compliance and to measure improvements.

  8. Information and communications technology - Wikipedia

    en.wikipedia.org/wiki/Information_and...

    Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications [1] and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and ...

  9. Process (computing) - Wikipedia

    en.wikipedia.org/wiki/Process_(computing)

    The concept of a process was born, which also became necessary with the invention of re-entrant code. Threads came somewhat later. However, with the advent of concepts such as time-sharing, computer networks, and multiple-CPU shared memory computers, the old "multiprogramming" gave way to true multitasking, multiprocessing and, later ...