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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
The original 800-code operated for over thirty years before its 7.8 million possible numbers were depleted, but new toll-free area codes are being depleted at an increasing rate both by more widespread use of the numbers by voice-over-IP, pocket pagers, residential, and small business use, and response tracking for individual advertisements ...
The program offers a free wireless phone and 250 free local and domestic long-distance voice minutes per month to eligible low-income customers in 31 states. End users do not receive a bill, nor are they required to sign a contract, and do not pay activation fees, recurring fees, or surcharges. [127]
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
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