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Information behavior is a field of information science research that seeks to understand the way people search for and use information [1] in various contexts. It can include information seeking and information retrieval , but it also aims to understand why people seek information and how they use it.
Positioning theory is a theory in social psychology that characterizes interactions between individuals. "Position" can be defined as an alterable collection of beliefs of an individual with regards to their rights, duties, and obligations.
Intention: People are more likely to make a correspondent inference when they interpret someone's behavior as intentional, rather than unintentional. Social desirability: People are more likely to make a correspondent inference when an actor's behavior is socially undesirable than when it is conventional.
Behavior is also driven, in part, by thoughts and feelings, which provide insight into individual psyche, revealing such things as attitudes and values. Human behavior is shaped by psychological traits, as personality types vary from person to person, producing different actions and behavior. Social behavior accounts for actions directed at others.
Assertive communicators typically feel more confident and self-respecting while engaging in this type of communication. [7] People on the receiving end of assertive communication usually feel as though they can believe the communicator, know where they stand with the communicator, and possess a sense of respect for the communicator.
Empathy is generally described as the ability to take on another person's perspective, to understand, feel, and possibly share and respond to their experience. [1] [2] [3] There are more (sometimes conflicting) definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others.
Perspective-taking is the act of perceiving a situation or understanding a concept from an alternative point of view, such as that of another individual. [1]A vast amount of scientific literature suggests that perspective-taking is crucial to human development [2] and that it may lead to a variety of beneficial outcomes.
Symbolic behavior is "a person’s capacity to respond to or use a system of significant symbols" (Faules & Alexander, 1978, p. 5). The symbolic behavior perspective argues that the reality of an organization is socially constructed through communication ( Cheney & Christensen, 2000; Putnam, Phillips, & Chapman, 1996).