Search results
Results from the WOW.Com Content Network
The server then disconnects the call. Based upon the user name and a list of users' phone numbers, the server will then establish a second call back to the client computer. The client computer, expecting this returned call, will then answer and communications between the two computers will proceed normally.
Also, the delivery need not be made directly to the customer. A callback need not be to the calling function. In fact, a function would generally not pass itself as a callback. Some find the use of back to be misleading since the call is (generally) not back to the original caller as it is for a telephone call.
The company who owns that Web site will then receive the Web callback request and a call center agent will call the person who made the request back on the number they entered. In some implementations, the Web callback service provider will place outgoing calls to the owner of the web site, and the user, then connect the calls together.
Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback.
A third number call or third party call is an operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. Time and charges was a service that could be requested of an operator before a call began ...
As the graph shows, requests put in during the morning see a 5-hour median response time; wait until the end of the afternoon, and you're looking at a response time closer to 17 hours.
The One Time It's Best To Say "I'm Busy" All of the above responses are great swaps for "I'm busy," but Dr. Cooper says there's one time when the phrase is the best one to go with.
Callback (telecommunications), the telecommunications event that occurs when the originator of a call is immediately called back in a second call as a response; Callback verification, a method for e-mail address verification used in SMTP; Web callback, a technology that provides telephone callback for websites