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  2. Business process outsourcing to India - Wikipedia

    en.wikipedia.org/wiki/Business_process...

    As of 2012, around 2.8 million people work in outsourcing sector. [1] Annual revenues are around $11 billion, [1] around 1% of GDP. Around 2.5 million people graduate in India every year. Wages are rising by 10–15 percent as a result of skill shortage. [1] As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2]

  3. Impact sourcing - Wikipedia

    en.wikipedia.org/wiki/Impact_sourcing

    Impact sourcing, also known as socially responsible outsourcing, refers to an arm of the business process outsourcing (BPO) industry. It employs people at the base of the pyramid or socioeconomically disadvantaged individuals as principal workers in BPO centers to provide high-quality, information-based services to domestic and international clients. [1]

  4. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    India, China and the Philippines are major powerhouses in the industry. In 2017, in India, the BPO industry generated US$30 billion in revenue according to the national industry association. [209] The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021.

  5. On-demand outsourcing - Wikipedia

    en.wikipedia.org/wiki/On-demand_outsourcing

    The economic impact has been immense; India has grown it on-demand outsourcing services to over 38% as per 2010. Over 400,000 people are now employed in outsourcing services in India according to the Pricewaterhouse Coopers Survey 2012. In addition, the growth in Europe has led to increasers employment opportunities and overall growth in GDP. [9]

  6. Criticisms of globalization - Wikipedia

    en.wikipedia.org/wiki/Criticisms_of_globalization

    Today, the development of trading has open trade routes and markets across the globe. The increased methods of transportation allows living organisms to latch on to the shipping containers and travel to a new location where it can grow invasive without the checks and balances present in its natural environment. [ 23 ]

  7. Call centre industry in India - Wikipedia

    en.wikipedia.org/wiki/Call_centre_industry_in_India

    A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu

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  9. Information technology in India - Wikipedia

    en.wikipedia.org/.../Information_technology_in_India

    The information technology (I.T.) industry in India comprises information technology services and business process outsourcing. [1] The share of the IT-BPM sector in the GDP of India is 7.4% in FY 2022. [2] [3] The IT and BPM industries' revenue is estimated at US$ 245 billion in FY 2023.