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A heuristic evaluation is a usability inspection method for computer software that helps to identify usability problems in the user interface design. It specifically involves evaluators examining the interface and judging its compliance with recognized usability principles (the " heuristics ").
A heuristic evaluation or usability audit is an evaluation of an interface by one or more human factors experts. Evaluators measure the usability, efficiency, and effectiveness of the interface based on usability principles, such as the 10 usability heuristics originally defined by Jakob Nielsen in 1994. [8]
Usability inspection methods are generally considered to be less costly to implement than testing on users. [1] Usability inspection methods include: Cognitive walkthrough (task-specific) Pluralistic walkthrough; Heuristic evaluation (general), or (domain or culture-specific) [2] Action Analysis; Guideline scoring or testing [3]
The dimensions can be used to evaluate the usability of an existing information artifact, or as heuristics to guide the design of a new one, and are useful in Human-Computer Interaction design. [4] Cognitive dimensions are designed to provide a lightweight approach to analyse the quality of a design, rather than an in-depth, detailed description.
Usability testing methods aim to evaluate the ease of use of a software product by its users. As existing methods are subjective and open to interpretation, scholars have been studying the efficacy of each method [1] [2] [3] and their adequacy to different subjects, comparing which one may be the most appropriate in fields like e-learning, [4] e-commerce, [5] or mobile applications.
Heuristic evaluation is a usability engineering method for finding and assessing usability problems in a user interface design as part of an iterative design process. It involves having a small set of evaluators examining the interface and using recognized usability principles (the "heuristics").
Some common usability inspection methods include cognitive walkthrough, which focuses the simplicity to accomplish tasks with the system for new users, heuristic evaluation, in which a set of heuristics are used to identify usability problems in the UI design, and pluralistic walkthrough, in which a selected group of people step through a task ...
A cognitive walkthrough is task-specific, whereas heuristic evaluation takes a holistic view to catch problems not caught by this and other usability inspection methods. The method is rooted in the notion that users typically prefer to learn a system by using it to accomplish tasks, rather than, for example, studying a manual.