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Since StubHub adopted this pricing model in 2015, the company has sold almost 5 million tickets to Washington, DC, consumers alone, generating $118 million in “hidden” fee revenue, according ...
In 2014, StubHub announced "all-in" pricing, presenting the total price of the ticket to the buyer including the fees, rather than adding the fees to the end. [67] However, in 2015 StubHub reverted to the old system of adding fees at the final stage of the transaction. [ 68 ]
StubHub is being sued for alleged deceptive fees and unfair pricing by Washington D.C.'s Attorney General.
Ticket brokers operate out of offices and use the internet and phone call centers to conduct their business. They are different from scalpers since they offer a consumer-facing storefront to return to if there is any problem with their transaction. The majority of transactions that occur are via credit card over the phone or internet.
The complaint, filed in Washington, D.C.’s Superior Court, states that StubHub has been using a predatory “drip pricing” model to illegally boost profits. Since employing this method ...
Viagogo was founded in 2006 in London as a secondary ticketing marketplace by Eric Baker, the co-founder of US-based StubHub. [5] [12] With sections established to provide an online marketplace for sports, music, theatre and comedy tickets, the company's launch included official partnerships with Chelsea FC and Manchester United FC, [5] with the sports clubs sharing in the commission revenue ...
That makes it “nearly impossible” for buyers to know the true cost of a ticket and compare to find the best price, he said. Fees vary widely and can total more than 40% of the advertised ticket price, the lawsuit alleges. StubHub is one of the world’s largest resale platforms for tickets to sports, concerts, and other live events.
In March 2024, a settlement in the injunctive relief portion of the payment card interchange fee case was announced to reduce what are known as "swipe fees" for merchants in the U.S. This change, set to last five years, was expected to save retailers about $30 billion and mark the end of a long-standing legal battle over antitrust issues ...