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The SPSO is responsible for looking at complaints made by individual members of the Scottish public about most organisations providing public services in Scotland including councils, the National Health Service, housing associations, the Scottish Government and its agencies and directorates, universities and colleges, prisons and most Scottish ...
The Financial Ombudsman Service is an ombudsman in the United Kingdom.It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based businesses providing financial services, such as banks, building societies, insurance companies, investment firms, financial advisers and finance companies.
The Scottish Public Services Ombudsman Act 2002 is an Act of the Scottish Parliament which establishes an organisation for handling complaints about public services in Scotland. The Act makes provision for an officer, known as the Scottish Public Services Ombudsman, to be appointed and outlines functions to be exercised.
The Financial Services Ombudsman incorporated the older offices of the Insurance Ombudsman and Ombudsman for Credit Institutions in 2005. [80] Also established in 2005 was the Office of the Ombudsman for the Defence Forces , the first holder being Paulyn Marrinan Quinn, formerly the founding Insurance Ombudsman.
In a damning statement, the Parliamentary and Health Service Ombudsman (PHSO), Rebecca Hilsenrath, said the department was “failing to learn from its mistakes” as she revealed the case of a ...
The Pensions Ombudsman is the official ombudsman institution responsible for investigating complaints regarding pensions in the United Kingdom.The Pensions Ombudsman is a non-departmental public body stewarded by the Department for Work and Pensions, and the Ombudsman and Deputy Ombudsman are appointed by the Secretary of State for Work and Pensions.
The Financial Services and Markets Act 2000 (c. 8) is an act of the Parliament of the United Kingdom that created the Financial Services Authority (FSA) as a regulator for insurance, investment business and banking, and the Financial Ombudsman Service to resolve disputes as a free alternative to the courts.
James Martin CBE is the chair of Scottish Legal Complaints Commission. He was Scotland's first independent police complaints commissioner 2007–2009 and was Scottish Public Services Ombudsman 2009–2017.