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  2. Order fulfillment - Wikipedia

    en.wikipedia.org/wiki/Order_fulfillment

    Order fulfilment (in American English: order fulfillment) is in the most general sense the complete process from point of sales enquiry to delivery of a product to the customer. Sometimes, it describes the more narrow act of distribution or the logistics function. In the broader sense, it refers to the way firms respond to customer orders.

  3. Order processing - Wikipedia

    en.wikipedia.org/wiki/Order_processing

    Order processing is the process or work-flow associated with the picking, packing, and delivery of the packed items to a shipping carrier and is a key element of order fulfillment. Order processing operations or facilities are commonly called “ distribution centers ” or “DC 's”.

  4. Swimlane - Wikipedia

    en.wikipedia.org/wiki/Swimlane

    The swimlane flowchart differs from other flowcharts in that processes and decisions are grouped visually by placing them in lanes. Parallel lines divide the chart into lanes, with one lane for each person, group or sub process. Lanes are labelled to show how the chart is organized.

  5. Order to cash - Wikipedia

    en.wikipedia.org/wiki/Order_to_cash

    Order to cash (OTC or O2C) normally refers to one of the top-level (context level) business processes for receiving and processing customer orders and revenue recognition. Order to cash is an essential function in finance ; the entire cycle of events happens after a customer places an order until the customer pays for the order; that is, the ...

  6. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    The flowchart shows the steps as boxes of various kinds, and their order by connecting the boxes with arrows. This diagrammatic representation illustrates a solution model to a given problem. Flowcharts are used in analyzing, designing, documenting or managing a process or program in various fields.

  7. Funnel chart - Wikipedia

    en.wikipedia.org/wiki/Funnel_chart

    A typical example of a funnel chart starts with the sales leads on top, then down to the qualified leads, the hot leads and the closed deals. A business is bound to lose some number of potential deals at each step in the sales process and this is represented by the narrowing sections as you move from the top section (the widest) to the bottom section (the narrowest.)

  8. Data-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Data-flow_diagram

    The name of the warehouse is a plural noun (e.g. orders)—it derives from the input and output streams of the warehouse. The warehouse does not have to be just a data file but can also be, for example, a folder with documents, a filing cabinet, or a set of optical discs. Therefore, viewing the warehouse in a DFD is independent of implementation.

  9. Supply chain operations reference - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_operations...

    The example shows the breakdown of the Level 2 process "Make Build to Order" into its Level 3 components identified from M2.01 to M2.06. Once again this is the SCOR syntax: letter, number, dot, and serial number. The model suggests that to perform a "Make Build to Order" process, there are 6 more detailed tasks that are usually performed.