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In July, McDonald’s USA told TODAY.com that sales data from the past few years has shown its ice cream machines are up and running around 95% of the time across the country, depending on location.
Notoriously, the inability for third-party repairs of such equipment had been the cause of numerous McDonald's ice cream machines being out-of-service, as the manufacturer, Taylor Company, had only allowed themselves to repair these machines. [91]
McDonald’s and Taylor didn’t immediately respond to CNN’s request for comment. Broken ice cream machines have been such a blemish on McDonald’s reputation that even competitors mock them ...
Since 1956, McDonald's has partnered with the Taylor Company, an Illinois-based manufacturer, for its ice cream machines, leaving only the Taylor Company with the "right to repair" them.
McDonald's is a well-known product liability lawsuit that became a flash point in the debate in the U.S. over tort reform after a jury awarded $2.9 million to Stella Liebeck, a 79-year-old woman from Albuquerque, New Mexico, who sued McDonald's after she suffered third-degree burns from hot coffee that was spilled on her at one of the company's ...
The lawsuit filed by Kytch accuses McDonald's of spreading false advertising and working with soft serve ice cream machine manufacturer Taylor Company to create a similar product.
The McDonald's fast food chain has used multiple ice cream machines at its various locations, but the chain has primarily operated those made by the Taylor Company. In 1956, Ray Kroc , who would soon become the founding owner-operator of the McDonald's franchise business, made a handshake agreement with the Taylor Company to supply milkshake ...
A startup called Kytch, which created a device to fix McDonald's notoriously finicky ice cream machines, is suing the restaurant chain for allegedly ruining its business and pushing false advertising.