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A startup called Kytch, which created a device to fix McDonald's notoriously finicky ice cream machines, is suing the restaurant chain for allegedly ruining its business and pushing false advertising.
The lawsuit filed by Kytch accuses McDonald's of spreading false advertising and working with soft serve ice cream machine manufacturer Taylor Company to create a similar product.
McDonald’s and Taylor didn’t immediately respond to CNN’s request for comment. Broken ice cream machines have been such a blemish on McDonald’s reputation that even competitors mock them ...
The McDonald's fast food chain has used multiple ice cream machines at its various locations, but the chain has primarily operated those made by the Taylor Company. In 1956, Ray Kroc , who would soon become the founding owner-operator of the McDonald's franchise business, made a handshake agreement with the Taylor Company to supply milkshake ...
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In July, McDonald’s USA told TODAY.com that sales data from the past few years has shown its ice cream machines are up and running around 95% of the time across the country, depending on location.
As of 2021, the Taylor C602 ice cream machine is found in more than 13,000 McDonald's locations in the United States and many more around the world. [5] These Taylor ice cream machines can make milkshakes, soft serve ice cream, sundaes, [8] and the McFlurry dessert; rather than use gravity, they actively pump the ice cream material through it, allowing far higher throughput and production than ...
Wendy's partnered with the website McBroken.com, which tracks where there are broken McDonald's ice cream machines nationwide, to offer $1 Frostys for a limited time.