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In a call center or contact center environment, the call is then typically answered by a telephone system known as an automatic call distributor (ACD) or private branch exchange (PBX). The subsequent routing of the call may be done in many ways, ranging from simple to complex depending on the needs of the owner of the toll-free number.
The prefixes in the Americas start with one of 1,2,5. All countries in the Americas use codes that start with "5", with the exception of the countries of the North American Numbering Plan, such as Canada and the United States, which use country code 1, and Greenland and Aruba with country codes starting with the digit "2", which mostly is used by countries in Africa.
When calling an international number from a landline phone, the + must be replaced with the international call prefix chosen by the country the call is being made from. Many mobile phones allow the + to be entered directly, by pressing and holding the "0" for GSM phones, or sometimes "*" for CDMA phones.
Some small VOIP operators also cannot call toll free numbers. For example, 0701-xxx-xxx cannot call toll free numbers directly, but can call through a live operator by dialling "123" and have them redirect the call. In Thailand, for the Call Free, Free Call, Toll-Free, or Free Phone service, the format used is "1800-xxxxxx". Calls are free for ...
A few area codes not part of any overlay complex nonetheless require ten-digit dialing if part of the local calling area is within an overlay complex. For example, the Fort Knox Army base in Kentucky is served by area code 502, but its local calling area includes cities that are served by the 270/364 overlay complex. As a result, Fort Knox ...
Country calling codes, country dial-in codes, international subscriber dialing (ISD) codes, or most commonly, telephone country codes are telephone number prefixes for reaching telephone subscribers in foreign countries or areas via international telecommunication networks.
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15 before the local number but after long distance area code for national calls (0 11 15 xxxx-xxxx) and 9 placed after the international access code excluding the 15 for international calls (+54 9 11 xxxx-xxxx). Armenia +374: 55: 8: Ucom: 95: 41: 44 77: VivaCell-MTS: 93: 94: 98: 91: Beeline Armenia