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Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
A remote access service connects a client to a host computer, known as a remote access server. [1] The most common approach to this service is remote control of a computer by using another device which needs internet or any other network connection. Here are the connection steps: User dials into a PC at the office.
A backdoor is a typically covert method of bypassing normal authentication or encryption in a computer, product, embedded device (e.g. a home router), or its embodiment (e.g. part of a cryptosystem, algorithm, chipset, or even a "homunculus computer"—a tiny computer-within-a-computer such as that found in Intel's AMT technology).
For security purposes, log out of your account when you're finished (especially if you're using a shared or public computer). Mouse over your account name in the upper right corner of the page and click Sign Out.
Desktop sharing is a common name for technologies and products that allow remote access and remote collaboration on a person's computer desktop through a graphical terminal emulator. The most common two scenarios for desktop sharing are: Remote login; Real-time collaboration
Conditional Access; ADFS support; While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to ...
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