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Providers of 800 service were able to add zones to cover the expanded areas able to be offered. However, toll free numbers in the format of 800-NX2-XXXX may have been working for different customers in the US and Canada and not able to be extended beyond that country's border until the corresponding number became spare and assignable.
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Prior to the development of customer-dialed toll-free service many telephone companies provided the service by operator assistance for telephone subscribers without dial telephones (manual service). Operator-assisted toll-free calling included the Zenith number service introduced in the 1930s in the U.S. and Canada, as well as the manual ...
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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