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2. Phone etiquette 101: When it’s rude to be on speaker — and ...

   www.aol.com/news/phone-etiquette-101-rude...

   Leave a voicemail. For those you don’t know, or are maybe reaching out to for the first time: Leave your name, number, a brief message, and then repeat your name and number.

3. Voicemail - Wikipedia

   en.wikipedia.org/wiki/Voicemail

   Voicemail can be used for personal calls and more complex systems exist for companies and services to handle customer requests. The term is also used more broadly to denote any system of conveying stored telecommunications voice messages, including using an answering machine.

4. 22 business-etiquette rules every professional should know - AOL

   www.aol.com/article/finance/2016/12/19/22...

   Having a basic understanding of business etiquette rules is crucial. In "The Essentials of Business Etiquette," Barbara Pachter writes about the things people need to know in order to conduct and ...

5. Gordon Matthews (inventor) - Wikipedia

   en.wikipedia.org/wiki/Gordon_Matthews_(inventor)

   This impressive list of early adopters started the ball rolling on corporate voicemail. While some claim that VMX and Gordon Matthews invented voicemail or that he was the "father of voicemail", this claim is not true. The first inventor of record was Stephen Boies of IBM in 1973, six years before Matthews filed his first patent.

6. Greeting - Wikipedia

   en.wikipedia.org/wiki/Greeting

   A spoken greeting or verbal greeting is a customary or ritualised word or phrase used to introduce oneself or to greet someone. Greeting habits are highly culture- and situation-specific and may change within a culture depending on social status. In English, some common verbal greetings are: "Hello", "hi", and "hey" — General verbal greetings ...

7. The Benefits of VoIP Phone Systems - AOL

   www.aol.com/benefits-voip-phone-systems...

   Enhanced customer experiences: CRM, e-commerce, and point-of-sale integrations display client details on your screen before every call, allowing you to personalize greetings and record the details ...

8. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

9. Unified messaging - Wikipedia

   en.wikipedia.org/wiki/Unified_messaging

   Unified messaging (or UM) is a business term for the integration of different electronic messaging and communications media (e-mail, SMS, fax, voicemail, video messaging, etc.) technologies into a single interface, accessible from a variety of different devices. [1]