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If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers. If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get ...
Network congestion is a cause of packet loss that can affect all types of networks. When content arrives for a sustained period at a given router or network segment at a rate greater than it is possible to send through, there is no other option than to drop packets.
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem.
Network congestion in data networking and queueing theory is the reduced quality of service that occurs when a network node or link is carrying more data than it can handle. Typical effects include queueing delay , packet loss or the blocking of new connections.
Wi-Fi 6, or IEEE 802.11ax, is an IEEE standard from the Wi-Fi Alliance, for wireless networks . It operates in the 2.4 GHz and 5 GHz bands, [ 9 ] with an extended version, Wi-Fi 6E , that adds the 6 GHz band. [ 10 ]
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Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.