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NHS Shared Business Services (NHS SBS) is a joint venture company in the United Kingdom between the Department of Health (DoH) [1] NHS Business Services Authority (NHS BSA) and the French IT services company Sopra Steria. [2] It provides back office services such as accounting, procurement, payroll and managed IT to NHS organisations.
The Quality and Outcomes Framework (QOF) is a system for the performance management and payment of general practitioners (GPs) in the National Health Service (NHS) in England, Wales, Scotland and Northern Ireland.
The NHS specifies what GPs, as independent contractors, are expected to do and provides funding for this work through arrangements known as the General Medical Services Contract. Today, the GMS contract is a UK-wide arrangement with minor differences negotiated by each of the four UK health departments.
The design of a new supply chain service was planned to help the NHS deliver clinically assured, quality products at the best value through a range of specialist buying functions, and leverage the buying power of the NHS to negotiate the best deals from suppliers, with the aim to deliver savings of £2.4 billion over five years. [citation needed]
The NHS Business Services Authority (NHSBSA) is an executive non-departmental public body of the Department of Health and Social Care which provides a number of support services to the National Health Service in England and Wales.
Any Qualified Provider (AQP) is a contractual system within the NHS internal market of the English National Health Service. The system was introduced under the Labour administration in 2009/10 under the name "Any Willing Provider" and was accelerated under the coalition Government which formed in 2010. In 2011 the name of the system was changed ...
This new approach reduced the duplication of activities in the service providers, and introduced the concept of a ‘service integrator’. This new service integration capability provided governance and coordination to encourage service providers to work together to drive down costs and improve service quality.
Quality management uses quality assurance and control of processes as well as products to achieve more consistent quality. What a customer wants and is willing to pay for it determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market.