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The term call set-up time has the following meanings: The overall length of time required to establish a circuit-switched call between users. For data communication, the overall length of time required to establish a circuit-switched call between terminals; i.e., the time from the initiation of a call request to the beginning of the call message.
A call can last from as little as a day with zero-day options to around 2.5 years with options called LEAPs (long-term equity anticipation securities), which are simply long-lived options. Traders ...
Call again, a form of automatic ring back, allows a caller, on reaching a busy signal, to hang up, dial a special code, and be called back automatically when the called number is no longer busy, usually with a limit of 30 minutes. Call return allows a customer to dial a code that identifies the last incoming call. On some types of central ...
Call option: A call option gives its buyer the right, but not the obligation, to buy a stock at the strike price prior to the expiration date.
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Skills-based routing (SBR), or skills-based call routing, is a call-assignment strategy used in call centres to assign incoming calls to the most suitable agent, instead of simply choosing the next available agent. It is an enhancement to the automatic call distributor (ACD) systems found in most call centres. The need for skills-based routing ...
Call processing in this sense may include the initial greeting of the call (perhaps time-of-day or other factor dependent) to routing the call based on dialed digits or lack thereof. The automated treatment may include routing the call to an Interactive Voice Response System (IVR) , sending the call to a voice mail system , queuing the call ...
Call waiting is a telephone service where a subscriber can accept a second incoming telephone call by placing an in-progress call on hold—and may also switch between calls. With some providers it can be combined with additional features such as conferencing, call forwarding, and caller ID. Call waiting is intended to alleviate the need to ...