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On November 3, 2014, Coldwater Creek was relaunched as a digitally native and catalog retailer. [22] In early 2018, a new Coldwater Creek store opened in Burlington, Massachusetts, the company's first brick-and-mortar format store in three years. [23]
Coldwater Creek closed all stores in 2014 and became an online-only retailer operated by Sycamore Partners [94] until a new store opened in Burlington, Massachusetts in early 2018. [95] However, that store and all remaining new locations closed by July 2020, likely due to the COVID-19 pandemic. [96]
On December 7, 2023, Soft Surroundings was sold to Coldwater Creek. [8] Coldwater Creek, which had filed a Chapter 11 bankruptcy petition in 2014, was acquired by Hong Kong-based procurement, logistics and product development company, Newtimes Group, in 2020. Newtimes Group is one of the world's largest suppliers to the apparel industry.
In the past five years, Coldwater Creek's net income margin has ranged from -15.5% to 2.6%. In that same time frame, unlevered free cash flow margin has ranged from -8.2% to 0.2%.
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