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  2. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    The Change Management Foundation is shaped like a pyramid with project management managing technical aspects and people implementing change at the base and leadership setting the direction at the top. The Change Management Model consists of four stages: Determine Need for Change; Prepare & Plan for Change; Implement the Change; Sustain the Change

  3. Psychological resistance - Wikipedia

    en.wikipedia.org/wiki/Psychological_resistance

    Psychological resistance, also known as psychological resistance to change, is the phenomenon often encountered in clinical practice in which patients either directly or indirectly exhibit paradoxical opposing behaviors in presumably a clinically initiated push and pull of a change process.

  4. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  5. Resistance to diversity efforts in organizations - Wikipedia

    en.wikipedia.org/wiki/Resistance_to_diversity...

    The use of such initiatives may be referred to as diversity management. [1] [3] Scholars note the presence of resistance to diversity before and after the civil rights movement; as pressures for diversity and social change increased in the 1960s, dominant group members (i.e. Whites) faced workplace concerns over displacement by minorities. [4]

  6. Formula for change - Wikipedia

    en.wikipedia.org/wiki/Formula_for_change

    The formula for change (or "the change formula") provides a model to assess the relative strengths affecting the likely success of organisational change programs. The formula was created by David Gleicher while he was working at management consultants Arthur D. Little in the early 1960s, [1] refined by Kathie Dannemiller in the 1980s, [2] and further developed by Steve Cady.

  7. Reactance (psychology) - Wikipedia

    en.wikipedia.org/wiki/Reactance_(psychology)

    Use of a "respectful, reflective approach" described in motivational interviewing and applied as motivational enhancement therapy, rather than by argumentation, the accusation of "being in denial", and direct confrontations, lead to the motivation to change and avoid the resistance and denial, or reactance, elicited by strong direct confrontation.

  8. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

  9. Business process re-engineering - Wikipedia

    en.wikipedia.org/wiki/Business_process_re...

    Effective change management. Ongoing continuous improvement. The aspects of a BPM effort that are modified include organizational structures, management systems, employee responsibilities, and performance measurements, incentive systems, skills development, and the use of IT. BPR can potentially affect every aspect of how business is conducted ...

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