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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  3. List of PDF software - Wikipedia

    en.wikipedia.org/wiki/List_of_PDF_software

    LibreOffice. Free ( Mozilla Public License) an Office suite; allows to export (and import, with accuracy limitations) PDF files. Microsoft Word 2013. Proprietary. Desktop software. The 2013 edition of Office allows PDF files to be converted into a format that can be edited. Nitro PDF Reader. Freeware.

  4. Wikipedia:Database download - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Database_download

    Start downloading a Wikipedia database dump file such as an English Wikipedia dump. It is best to use a download manager such as GetRight so you can resume downloading the file even if your computer crashes or is shut down during the download. Download XAMPPLITE from [2] (you must get the 1.5.0 version for it to work).

  5. Customer Service Assurance - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Assurance

    Service assurance is model that is centered on the concept of maximizing customer satisfaction. The belief is that such practices inevitably maximize the long-term profitability of an organization or enterprise. Numerous quality-regulating methods are often interwoven with CSA services. Under the CSA umbrella, it is typical to also find Quality ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Customer advocacy - Wikipedia

    en.wikipedia.org/wiki/Customer_advocacy

    Customer advocates are facilitators between customers and the company. They are trained in cross-functional roles and empowered to provide customers with assistance in all areas of the business. [1] The role of the customer advocate is three-fold: To be the main contact for the customer in handling a question or problem, and to keep the ...

  8. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  9. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives.

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