Search results
Results from the WOW.Com Content Network
In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press ...
The automated treatment may include routing the call to an Interactive Voice Response System (IVR), sending the call to a voice mail system, queuing the call, etc. or a combination of steps and real-time decisions. See also Automated attendant.
The Bell System dial service implemented a feature called automatic number identification (ANI) which facilitated services like automated billing, toll-free 800-numbers, and 9-1-1 service. In manual service, the operator knows where a call is originating by the light on the switchboard jack field.
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...
In 2015, Sell GMBH, a German division of aeroplane equipment company Zodiac Aerospace, filed a patent for a food delivery mechanism that would distribute food using automated conveyor belts, allowing passengers to access their food on demand by pressing buttons on the in-flight entertainment system, causing the food distributor to rise out of ...
Modern automated time and attendance systems require employees to touch or swipe to identify themselves and record their working hours as they enter or leave the work area. Originally this consisted of using a RFID electronic tag , a barcode or a QR Code badge but these have been replaced by biometrics (vein reader, hand geometry , fingerprint ...
The Plane Train is an automated people mover system located at Hartsfield–Jackson Atlanta International Airport connecting all of its terminals and concourses. Built by Westinghouse Electric Corporation, the system is the world's most heavily traveled airport people mover. [1]
Each 1A2 multi-line telephone required at least a 25-pair Category 3 cable necessary for line access and button/light controls, with some receptionist telephones requiring a 50-pair or 100-pair connection for one attendant console. The Merlin system (and its predecessor the AT&T Horizon system) was designed to eliminate the outward complexities ...