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  2. Difficult conversation - Wikipedia

    en.wikipedia.org/wiki/Difficult_conversation

    Difficult conversations often require careful consideration, empathy, and effective communication skills in order to navigate the emotional complexity of the discussion. It is common for people to procrastinate, backpedal, and dodge to avoid having difficult conversations.

  3. Fierce Conversations - Wikipedia

    en.wikipedia.org/wiki/Fierce_Conversations

    The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."

  4. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    In the hospital setting, for example, external noise can include the sound made by medical equipment or conversations had by team members outside of patient's rooms, and internal noise could be a health care professional's thoughts about other issues that distract them from the current conversation with a client. [73]

  5. Companies are betting that robots can teach humans how to be ...

    www.aol.com/finance/companies-betting-robots...

    Bob wants a raise. Unfortunately, there’s just no budget for it. As his manager, it’s time for me to have a tough conversation. I tell him he’s a great employee and a valuable member of the ...

  6. Conversation opener - Wikipedia

    en.wikipedia.org/wiki/Conversation_opener

    A conversation opener is an introduction used to begin a conversation.They are frequently the subject of guides and seminars on how to make friends and/or meet people. . Different situations may call for different openers (e.g. approaching a stranger on the street versus meeting them at a more structured gathering of people with like inte

  7. Socratic method - Wikipedia

    en.wikipedia.org/wiki/Socratic_method

    Conversation will be about topics that need more in-depth discussion or a question posed by the leader. Sometimes triads will be asked by the facilitator to come up with a new question. Any time during a triad conversation, group members can switch seats and one of the co-pilots can sit in the pilot's seat.

  8. Grounding in communication - Wikipedia

    en.wikipedia.org/wiki/Grounding_in_communication

    Despite revealing evidence of how these theories exist independently, recognizing these concepts in conversation can prove to be difficult. Often both of these mechanisms are present in the same task. For example, in a study where Helpers had a small field of view and were able to see pieces being manipulated demonstrates grounding in ...

  9. Sheila Heen - Wikipedia

    en.wikipedia.org/wiki/Sheila_Heen

    Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...