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However, unlike a standard telephone directory, where the user uses customer's details (such as name and address) in order to retrieve the telephone number of that person or business, a reverse telephone directory allows users to search by a telephone service number in order to retrieve the customer details for that service.
A people search site or people finder site is a specialized search engine that searches information from public records, data brokers and other sources to compile reports about individual people, usually for a fee. [1] [2] Early examples of people search sites included Classmates.com [3] and Whitepages.com. [4]
Algard was searching for a friend's contact information, and the phone company gave him the wrong number. [4] He thought of an online email directory as an easier way to find people. [5] [6] Algard bought the Whitepages.com domain for $900, [7] [8] which he says was all of his savings at the time. [5]
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A number offering a directory inquiries service allowing people to request to be put through to a mobile phone number was established in June 2009. [14] 118 800 proved to be controversial, however, when it was revealed that it was making available 15 million mobile numbers that it had bought from market researchers. [15]
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