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Grubhub, one of the most prolific third-party delivery companies, was just raked over the coals by the FTC in a lawsuit for misleading customers. Grubhub Ordered to Pay $25M Over Junk Fees and ...
She even lodged a complaint with the Federal Motor Carrier Safety Administration's National Consumer Complaint Database. After several months, the Industrial Relations Department scheduled a ...
Grubhub will pay $25 million to settle charges it misled customers about the cost of their delivery and drivers about how much they could earn on the food-delivery platform.
Wallace and Bryant argue that drivers work on scheduled shifts, and must work in a certain area. "The drivers as a general matter cannot engage in personal non-work activities during their GrubHub shifts," the complaint states, meaning that they essentially function as employees. They also allege that they do not receive the same benefits that ...
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
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The settlement requires Grubhub to cease the practices and pay $25 million. The agencies sought a $140 million judgment against the company, but reduced it to what Grubhub is able to pay, they said.
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