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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window • Open a new email by clicking the Write button on the toolbar.

3. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

4. Clear your browser's cache on AOL Desktop Gold - AOL Help

   help.aol.com/articles/using-the-web-in-aol...

   A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive.

5. Premium Tech Support with Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist

   Let Assist by AOL help with virus removal, slow computers and more. Get tech help now. ... Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand ...

6. Booting process of Windows - Wikipedia

   en.wikipedia.org/wiki/Booting_process_of_Windows

   When a user is logging on to Windows, the startup sound is played, the shell (usually EXPLORER.EXE) is loaded from the [boot] section of the SYSTEM.INI file, and startup items are loaded. In all versions of Windows 9x except ME, it is also possible to load Windows by booting to a DOS prompt and typing "win".

7. File Explorer - Wikipedia

   en.wikipedia.org/wiki/File_Explorer

   Windows Explorer also contains modifications in the visualization of files on a computer. A new addition to Windows Explorer in Vista and Server 2008 is the details pane, which displays metadata and information relating to the currently selected file or folder.

8. Windows Search - Wikipedia

   en.wikipedia.org/wiki/Windows_Search

   Windows Search (formerly MSN Desktop Search, Windows Desktop Search, and the Windows Search Engine) is a content index and desktop search platform by Microsoft introduced in Windows Vista as a replacement for the previous Indexing Service of Windows 2000, Windows XP, and Windows Server 2003, designed to facilitate local and remote queries for files and non-file items in the Windows Shell and ...

9. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted.