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  2. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    According to the American Marketing Association, consumer behaviour can be defined as "the dynamic interaction of affect and cognition, behaviour, and environmental events by which human beings conduct the exchange aspects of their lives." As a field of study, consumer behaviour is an applied social science. Consumer behaviour analysis is the ...

  3. COBRA (consumer theory) - Wikipedia

    en.wikipedia.org/wiki/COBRA_(consumer_theory)

    COBRA (consumers' online brand related activities) is a theoretical framework related to understanding consumer's behavioural engagement with brands on social media. [1] [2] COBRA in literature is defined as a “set of brand-related online activities on the part of the consumer that vary in the degree to which the consumer interacts with social media and engages in the consumption ...

  4. Marketing research - Wikipedia

    en.wikipedia.org/wiki/Marketing_research

    Consumer marketing research is a form of applied sociology that concentrates on understanding the preferences, attitudes, and behaviors of consumers in a market-based economy, and it aims to understand the effects and comparative success of marketing campaigns.

  5. Customer insight - Wikipedia

    en.wikipedia.org/wiki/Customer_insight

    A customer insight, or consumer insight (CI), is an interpretation of trends in human behaviors which aims to increase the effectiveness of a product or service for the consumer, as well as increase sales for the financial benefit of those provisioning the product or service. [1] There is an overlap between market research and customer insights.

  6. Biology and consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Biology_and_consumer_behaviour

    In a consumer behaviour context, vicarious learning which involves changing behaviour by having an individual observe the actions of another and witness the consequences of that behaviour, is used to develop new responses and inhibit undesired behaviours. The former is done through educating consumers in product uses i.e. through product ...

  7. Buyer decision process - Wikipedia

    en.wikipedia.org/wiki/Buyer_decision_process

    Consumer behavior models – practical models used by marketers. They typically blend both economic and psychological models. They typically blend both economic and psychological models. In an early study of the buyer decision process literature, Frank Nicosia (Nicosia, F. 1966; pp 9–21) identified three types of buyer decision-making models.

  8. Marketing experimentation - Wikipedia

    en.wikipedia.org/wiki/Marketing_experimentation

    By controlling conditions in an experiment, organisations will record and make decisions based on consumer behaviour. Marketing experimentation is commonly used to find the best method for maximizing revenues [3] [4] through the acquisition of new customers. For example; two groups of customers are exposed to different advertising (test).

  9. Customer analytics - Wikipedia

    en.wikipedia.org/wiki/Customer_analytics

    Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. Marketing provides services to satisfy customers.

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