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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

3. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

4. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

5. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.

6. McAfee Multi Access: Troubleshooting - AOL Help

   help.aol.com/articles/mcafee-multi-access...

   Google Chrome: Downloaded files can be found in the bottom of the browser; Internet Explorer: Downloaded files can be found in the bottom of the browser; Firefox: Downloaded files will be saved to your Downloads folder. Open your Downloads folder by clicking the down arrow in the top navigation.

7. AOL Desktop Gold - AOL Help

   help.aol.com/products/new-aol-desktop

   AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology.

8. Fix problems with AOL not working on a mobile browser

   help.aol.com/articles/fix-problems-with-aol-not...

   If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem. Try each step in order, then check to see if the issue is resolved before moving on. 1. Check if your device is connected to a network. 2. Update your browser to the latest version. 3.

9. Fix problems with the AOL app on Android

   help.aol.com/articles/aol-app-troubleshooting

   Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.