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Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
You can update your first name, last name, AOL nickname, and gender in the Personal info section of your account settings and information page to change your identity throughout AOL. 1. Sign in to your account settings and information page. 2. Click Update personal details. 3. Click on a field to edit and enter your updated information. 4.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Find us on X (formerly known as Twitter) or Facebook. Paid members In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364.