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Asurion, LLC is a privately held company based in Nashville, Tennessee, [3] that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 19,000 employees serving 280 million consumers.
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Filing a claim may result in an increase in rates, nonrenewal, or cancellation. In addition, insurers may share the claim data in an industry database (the two major ones are CLUE and A-PLUS [ 18 ] ), with Claim Loss Underwriting Exchange (CLUE) by Choicepoint receiving data from 98% of U.S. insurers.
Assurant Health (now divested from Assurant) [22] [19] was repeatedly found to cancel health policies for some customers that had serious medical conditions, and 12 states criticized the firm for denying claims, with most of the states levying fines against Assurant. [26] [27] [28] A number of individual cases have been reported.
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