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A cordless telephone or portable telephone has a portable telephone handset that connects by radio to a base station connected to the public telephone network. The operational range is limited, usually to the same building or within some short distance from the base station. A cordless telephone differs functionally from a mobile telephone in ...
The telephone played a major communications role in American history from the 1876 publication of its first patent by Alexander Graham Bell onward. In the 20th century the American Telephone and Telegraph Company (AT&T) dominated the telecommunication market as the at times largest company in the world, until it was broken up and replaced by a ...
Skype was founded in 2003 by Niklas Zennström, from Sweden, and Janus Friis, from Denmark. [ 18 ] The software was created by Estonians Ahti Heinla, Priit Kasesalu, Jaan Tallinn, and Toivo Annus. [ 19 ] Friis and Annus are credited with the idea of reducing the cost of voice calls by using a P2P protocol like that of Kazaa. [ 20 ]
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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
In 2022, 82.9% of German households had at least one landline phone [18] while 73 percent of U.S. households had only a cell phone, 25 percent had a landline and cell service, and 1 percent had only a landline. [19] As of 2023, Estonia and the Netherlands have retired the legacy parts of the public switched telephone network (PSTN). In the ...
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