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  2. What Is a Help Desk? - IBM

    www.ibm.com/topics/help-desk

    A help desk is a software tool or team of human agents that enable a company to support its customers in real time. The help desk serves two primary functions: It answers questions customers may have about products or services. It assists customers with technical support and solutions to problems. A help desk system streamlines support requests ...

  3. IBM Support

    www.ibm.com/mysupport/s/?language=en_US

    View global contacts Escalate an issue. Request assistance with an unresolved issue. Report a problem submitting a case or registering for support. IBM’s technical support site for all IBM products and services including self-help and the ability to engage with IBM support engineers.

  4. Contact Support - Worldwide Help desk - IBM

    www.ibm.com/docs/en/ibmid?topic=contact-support

    Americas Hours Phone Email - 24/7; Canada, French: 08:00 - 17:00 ET, M-F +1 888 426 4409 +1 864 412 2417. ibmidsupport@ibm.com

  5. Contact IBM India

    www.ibm.com/in-en/contact

    Toll Free: 1-800-102-6666. Email ID: rccindia@in.ibm.com. Follow IBM. LinkedIn (link resides outside ibm.com) Twitter (link resides outside ibm.com) Instagram (link resides outside ibm.com) Search for geography-specific contact information. Accessibility: IBM is committed to equal access for people of all abilities.

  6. IBM Contact

    www.ibm.com/contact

    General inquiriesTel: +60-3-2301-8888 Fax: +60-3-7727-2188 Address Malaysia Head Office IBM Malaysia Sdn Bhd 19th Floor, Plaza IBM No. 8, First Avenue, Persiaran Bandar Utama 47800 Petaling Jaya Selangor Darul Ehsan. Software Call us toll free: 673 801 1057IDD: +603-7711 7920. Hardware Call us toll free: 673 801 1057. Cambodia.

  7. Support - IBM SPSS Statistics

    www.ibm.com/products/spss-statistics/support

    On the IBM SPSS Statistics Support page, you will find support information related to downloading software, opening support tickets, obtaining software authorization codes, and much more. Visit the Support page. The Subscription application does not require authorization codes. Use your IBMid to activate the software.

  8. Contacting IBM Technical Support

    www.ibm.com/docs/SS5W4X/dita/content/contacting_ibm_technical_support.html

    Use either of the following methods to contact the Help Desk: Click "Report a problem submitting a case or registering for support." You'll find this link at the bottom of all pages in the IBM Support Community. Send an email requesting assistance to mysphelp@us.ibm.com.

  9. Six best practices for delivering automated desk support | IBM

    www.ibm.com/.../insights/six-best-practices-for-delivering-automated-desk-support

    Service desk support is a lifeline for many businesses as employees expect personalized and always on (24/7) support solutions that speed productivity and improve user experience. Within the digital workplace, AI and cognitive resources help businesses keep pace and sustain service desk productivity.

  10. What Is a Service Desk? - IBM

    www.ibm.com/topics/service-desk

    An IT service desk is a delivery mechanism that provides a single point of contact (SPOC) between IT organizations and end users. A foundational element for IT service management (ITSM), service desks handle the full lifecycle of IT service delivery, from managing service requests to resolving service issues and planning service upgrades.

  11. IBM Cloud Support

    www.ibm.com/cloud/support

    Basic protection included with an IBM Cloud® subscription or pay-as-you-go account. Starts at USD 200 per month Advanced. For environments with a limited number of business-critical applications. Starts at USD 10,000 per month Premium. Premium Support is for mission-critical environments that have a strategic dependency on IBM Cloud.