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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar.

  3. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    Note: If you are using Windows 8, you can find the Control Panel by moving the mouse pointer to the top right of the Desktop screen and then clicking on Settings. 2. Click System and Security. Note: If the View by is set to either Large icons or Small icons, click Windows Firewall, and then skip to step 4. 3. Click Check firewall status. 4.

  4. AOL Mail - AOL Help

    help.aol.com/products/aol-webmail

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. User profiles in Microsoft Windows - Wikipedia

    en.wikipedia.org/wiki/User_profiles_in_Microsoft...

    "Administrator" - All versions of NT-based Windows have an administrator account and corresponding profile, although on XP this account may only be visible on the logon screen if the computer is started in safe mode. In Windows Vista, it is disabled by default.

  6. Control Panel (Windows) - Wikipedia

    en.wikipedia.org/wiki/Control_Panel_(Windows)

    Control Panel has been part of Microsoft Windows since Windows 1.0, [1] with each successive version introducing new applets. Beginning with Windows 95, the Control Panel is implemented as a special folder, i.e. the folder does not physically exist, but only contains shortcuts to various applets such as Add or Remove Programs and Internet Options.

  7. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

  8. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  9. About error message 'We can't sign you in right now. Please ...

    help.aol.com/articles/error-message-we-cant-sign...

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