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Originally established in 1954 and corporatized in 2002, TOT used to be known as the Telephone Organization of Thailand and TOT Corporation Public Company Limited. TOT's main line of business is fixed line telephony , although it has several other businesses, including mobile telephony . [ 1 ]
The company was founded as "Shinawatra Computer Service and Investment" by Thaksin Shinawatra, who later became the Prime Minister of Thailand. The sale of Shinawatra family's stake in Shin Corporation to Singapore's Temasek Holdings in 2006 sparked controversy, which intensified the anti-Thaksin movement .
State enterprises, the Telephone Organization of Thailand, Communications Authority of Thailand, and Mass Communication Organization of Thailand, were corporatised in 2003 and 2004. The Constitution of 1997 prompted the institutional changes when it declared that all the spectrum is a "national communication resource for public welfare".
CAT Telecom Public Company Limited (Thailand) was established on August 14, 2003, by the government of Prime Minister Thaksin Shinawatra. [5] Plans were under way to privatize a portion of the state enterprise through an IPO in the Stock Exchange of Thailand but these plans were cancelled after the Thaksin government was overthrown by a coup on 19 September 2006.
mPay, an AIS subsidiary, is a payment processor and one of Thailand's three major payment service providers. [14] Its partners include CIMB [15] and 2C2P. [16]According to a 2014 article in The Nation, mPay has around 1.6 million registered users, of which roughly 1.2 million are end-users and 400,000 are mPay agents. 150,000 of mPay's end-users use the service monthly, spending on average ...
In fact, if we’ve recently picked up a call from a random number, only to hear someone on the other line ask, “Can you hear me?”, we might have stepped into a new, very common ploy.
An IVR can play announcements and request an input from the caller. This information can be used to profile the caller and used by an ACD to route the call to an agent with a particular skill set. Interactive voice response can be used to front-end a call center operation by identifying the needs of the caller. Information can be obtained from ...
The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)