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  2. Service-oriented architecture - Wikipedia

    en.wikipedia.org/wiki/Service-oriented_architecture

    Service-oriented architecture aims to allow users to combine large chunks of functionality to form applications which are built purely from existing services and combining them in an ad hoc manner. A service presents a simple interface to the requester that abstracts away the underlying complexity acting as a black box.

  3. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...

  4. Service level - Wikipedia

    en.wikipedia.org/wiki/Service_level

    Service level measures the performance of a system, service or supply. Certain goals are defined and the service level gives the percentage to which those goals should be achieved. Examples of service level: Percentage of calls answered in a call center; Percentage of customers waiting less than a given fixed time

  5. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    Service Blueprint The service blueprint is a way to describe the flow of a customer through a service operation from the start to the finish, along with the actions provided by the service providers both in interaction with the customer and in the "back room" out of sight of the customer. For example, if a customer wishes to purchase a suit ...

  6. Chrysoprase - Wikipedia

    en.wikipedia.org/wiki/Chrysoprase

    (However, the term prase is also used to describe chlorite-included quartz, and to a certain extent is a color-descriptor, rather than a rigorously defined mineral variety.) Chrysoprase is cryptocrystalline, which means that it is composed of crystals so fine that they cannot be seen as distinct particles under normal magnification.

  7. AOL

    search.aol.com

    The search engine that helps you find exactly what you're looking for. Find the most relevant information, video, images, and answers from all across the Web.

  8. Software as a service - Wikipedia

    en.wikipedia.org/wiki/Software_as_a_service

    Software as a service (SaaS / s æ s / [1]) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. [2] SaaS is usually accessed via a web application.

  9. The Oscars have historically snubbed horror. Demi Moore's ...

    www.aol.com/oscars-historically-snubbed-horror...

    Horror is currently the fastest-growing film genre, having doubled its market share from 4.87% in 2013 to 10.08% in 2023, according to industry data service the Numbers.