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  2. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    The PLATO system was launched in 1960 at the University of Illinois and subsequently commercially marketed by Control Data Corporation.It offered early forms of social media features with innovations such as Notes, PLATO's message-forum application; TERM-talk, its instant-messaging feature; Talkomatic, perhaps the first online chat room; News Report, a crowdsourced online newspaper, and blog ...

  3. Case method - Wikipedia

    en.wikipedia.org/wiki/Case_method

    The case method is a teaching approach that uses decision-forcing cases to put students in the role of people who were faced with difficult decisions at some point in the past. It developed during the course of the twentieth-century from its origins in the casebook method of teaching law pioneered by Harvard legal scholar Christopher C. Langdell.

  4. Critical incident technique - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_technique

    The critical incident technique (or CIT) is a set of procedures used for collecting direct observations of human behavior that have critical significance and meet methodically defined criteria. These observations are then kept track of as incidents, which are then used to solve practical problems and develop broad psychological principles.

  5. Internet - Wikipedia

    en.wikipedia.org/wiki/Internet

    The Internet (or internet) [ a] is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) [ b] to communicate between networks and devices. It is a network of networks that consists of private, public, academic, business, and government networks of local to global scope, linked by a broad array of ...

  6. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  7. Outcome-based education - Wikipedia

    en.wikipedia.org/wiki/Outcome-based_education

    Outcome-based education or outcomes-based education ( OBE) is an educational theory that bases each part of an educational system around goals (outcomes). By the end of the educational experience, each student should have achieved the goal. There is no single specified style of teaching or assessment in OBE; instead, classes, opportunities, and ...

  8. ebook - Wikipedia

    en.wikipedia.org/wiki/Ebook

    t. e. An ebook (short for electronic book ), also spelled as e-book or eBook, is a book publication made available in electronic form, consisting of text, images, or both, readable on the flat-panel display of computers or other electronic devices. [ 1] Although sometimes defined as "an electronic version of a printed book", [ 2] some e-books ...

  9. BLUF (communication) - Wikipedia

    en.wikipedia.org/wiki/BLUF_(communication)

    BLUF ( bottom line up front) [ 1] is the practice of beginning a message with its key information (the "bottom line"). This provides the reader with the most important information first. [ 2] By extension, that information is also called a BLUF. It differs from an abstract or executive summary in that it is simpler and more concise, similar to ...

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